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Terms & Conditions

Terms & Conditions of Sale

Last Updated: October 2025

1. General

These Terms and Conditions of Sale (“Terms”) govern the purchase of knitwear products from our online store. By placing an order with us, you agree to be bound by these Terms. Please read them carefully before making a purchase.

2. Contract Formation

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We will send you an order confirmation email acknowledging receipt of your order. A binding contract is formed when we dispatch your order and send you a dispatch confirmation email.

We reserve the right to refuse or cancel any order prior to dispatch at our sole discretion, including but not limited to cases of product unavailability, pricing errors, suspected fraudulent transactions, or failure to meet our acceptance criteria.

3. Product Information

We make every effort to display our knitwear products as accurately as possible, including colors, textures, and measurements. However, please note that:

  • Colors may vary slightly due to monitor settings and lighting conditions
  • Natural fibers may have slight variations in texture and appearance
  • All measurements are approximate and may vary by up to 2cm
  • Product images are for illustrative purposes and may include styling items not included with purchase
  • Yarn dye lots may vary between production runs, which can result in subtle color differences

4. Pricing and Payment

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders for which we have already sent a dispatch confirmation.

Payment must be received in full before dispatch. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Your payment information is processed securely through our third-party payment processor.

In the event of a pricing error, we will contact you to inform you of the correct price. You will have the option to purchase at the correct price or cancel your order for a full refund.

5. Product Availability

All orders are subject to product availability. If a product becomes unavailable after you have placed your order, we will notify you as soon as possible and offer you the choice of:

  • Waiting for the product to be restocked
  • Selecting an alternative product of equivalent value
  • Receiving a full refund

6. Care Instructions

Our knitwear products require proper care to maintain their quality and longevity. Care labels are attached to all items and must be followed. We are not responsible for damage resulting from failure to follow care instructions, including but not limited to:

  • Incorrect washing temperatures
  • Use of unsuitable detergents or fabric softeners
  • Machine washing items labeled as hand-wash only
  • Tumble drying items not suitable for machine drying
  • Improper storage methods

7. Intellectual Property

All content on our website, including but not limited to product descriptions, images, logos, patterns, and designs, is our intellectual property or that of our licensors. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

9. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, pandemics, or failures of suppliers or subcontractors.

10. Data Protection and Privacy

We process your personal data in accordance with our Privacy Policy and applicable data protection laws. By placing an order, you consent to the processing of your personal data as necessary to fulfill your order.

11. Age Restriction

You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this age requirement.

12. Promotional Codes and Discounts

Promotional codes and discounts are subject to specific terms and conditions which will be communicated at the time of the offer. Unless otherwise stated:

  • Only one promotional code can be used per order
  • Promotional codes cannot be exchanged for cash
  • We reserve the right to withdraw promotional codes at any time
  • Promotional codes cannot be applied to previous purchases

13. Security

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized use of your account. We cannot be held responsible for losses arising from unauthorized use of your account.

14. Amendments

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and placement of orders after changes are posted constitutes acceptance of the modified Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding your purchases.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your purchase shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

tt@albionknit.com

Albion Knitting Co Isle of Man
Barrule House, Ronaldsway Industrial Estate,
Ballasalla, IM9 2AW, The British Isles


Please ensure you have read and understood these Terms and Conditions before placing an order.

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